Sunkoo, Printing & Packaging

FAQ’s

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Our service:

Scope of business

Fashion decoration: decorative stickers, gel stickers, 3D decorative stickers, Foam sticker. Nail sticker. Tattoo sticker, PVC label, adhesive stickers. Etc……

Home decoration: promotion gifts, window decal clings, Christmas and party decorative stickers, epoxy stickers, children toy stickers, 3d decorative stickers. Wall Stickers.

Promotion bag: PVC bag, PVC id card bag, PE cloth bag, Non-woven cloth bag, handle plastic bag, Shopping bag. Etc……

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Service content

Customers can choose all available products independently developed by our company.

We can manufacture products according to customers’ artworks and designs.

We can provide developing service for customize product items.

Other service needed, welcomed to contact us.

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Sample items

We will provide available samples free of charge(exception of intellectual property products ), expressage will be under negotiation between both sides.

Manufacturing according to samples or artworks provided by customers, the costing and expressage for samples is under negotiation between both parties.

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Lead time

Our sales representative will contact our customers to confirm the purchase order and inform the expected delivery date after receiving purchase order.

Usually the regular products will be completed and arranged for delivery in 5-15 working days.

The lead time need to be negotiated if there is a bulk purchase or the artwork is complicated.

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Delivery items

Customer may collect goods from our factory directly.

Our company are responsible for delivering goods on board a designated vessel by ours.

Our company are responsible to deliver goods by sea to the port of destination.

Our company are responsible for the door to door service as nominated by clients.

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Payment settlement

As customer’s transaction needs and basis on mutual acceptance of agreement between both parties.

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Quality warranty

We will make products based on clients’ specific quality requirement and create a product data card to our customers for confirmation.

We take the data card as our standard which is approved by clients, and take strict inspection during the process of mass production, as well, we welcome our clients and the quality inspection organization appointed by our clients to carry out sampling inspection and supervision. We will take actions quickly when there is any comment during the inspection and supervision and give our clients a satisfied answer.

According to the approved sample and product data card, our clients can arrange inspection for finished product after our production. If the production is not reach the quality standard or failed to pass inspection, we will firmly implement the terms and condition of contract, and rearrange production for the goods and compensate for losing.

During the period of quality warranty, we will be responsible for the problem related to the area of our product quality and concerned product replacement and transportation fee only. Other extra cost and liability are not involved in our terms.

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Intellectual property protection

Our company will firmly protect all your private rights such as patents, trademarks, copyrights, and acknowledge that never break the intellectual property right protected by law.

Except the definite written statement of prohibition, our company has the right to show any products producted by our own factory, and the behavior is deemed to be legal.

If there were any questions regarding intrusion of intellectual property, please contact us at once. We will take immediate action to avoid invasion to any others’ right.

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Do you still have questions?

Our experienced sales team is always ready to respond to your inquiries. Please feel free to send us an email today.  We’ll get back to you shortly.

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    Questions?
    Mobile: +86.137-7775-1878
    Office: +86.577-8829-5838
    sales@vanmac.net

    Working Hours:
    9:00AM-6:00PM(UTC +8:00)
    Monday - Friday